To contact Amazon tap on or dial the number below.

0913 598 8983

Calls cost £2 per minute, plus your phone company's access charge Customer Call is a ICSS call connection service that is not associated or affiliated with Amazon. Other contact details for this company can be found here

Now Includes Call Recording!

After dialing the number above and hearing the welcome message you will be prompted to press 1 to record your call, or 2 to continue without recording the call. If you chose to record your call and you rang from a mobile you will receive an SMS with a PIN. If you called from a landline then you can retrieve the call by selecting the option ‘I don’t have a PIN’.

Amazon's Customer Service Opening Times

Mon – Fri: 6am – midnight
Sat: 6am – midnight
Sun: 6am – midnight

About Amazon

Amazon is a world-renowned online retailer which was founded in Seattle, Washington in 1994 by Jeff Bezos. Its total sales make it the largest internet-based retailer in the world. Beginning as an online bookstore, Amazon grew its portfolio to include DVDs, CDs, video streaming and downloads, audiobooks, video games, clothes, toys, jewellery and much more. Indeed, its product line-up is continually expanding and adapting. It also sells low-end, low-cost products such as USB cables under the AmazonBasics brand.

The company’s rapid worldwide growth has seen it establish retail presences in the United Kingdom, France, Ireland, Germany, Canada, Brazil, India, Australia and Japan amongst others while its retail portfolio has expanded to include food and its own-branded consumer electronics such as Kindle e-readers and the Fire TV Stick for “smart” TV viewing. Its global expansion has witnessed it develop its own logistics infrastructure while its cloud-based services have grown to become the largest in the world.

Amazon Customer Services’s customer service can be contacted in several ways including via Twitter at its handle @AmazonUK and online via “Your Account”, Live Chat (open 7 days a week) and email. Its customer service support team are able to offer advice and tackle any issues regarding a variety of queries including open, closed and pending orders, transactions, problems with product quality or lost items, and questions relating to own-brand products and services such as Amazon Prime Video and Amazon Kindle. Amazon UK’s customer service team are available over the phone every day from 6am to midnight but it should be noted that some of its dedicated teams (for example Amazon Credit Card services and Amazon Prime general enquiries) have slightly short working hours.

Alternative ways to contact Amazon

Headquarters: Ltd., Patriot court, 1-9 The Grove, Slough, Berkshire SL1 1QP

Amazon website


Customer Call is a ICSS call connection service that is not associated or affiliated with Amazon. A direct phone number for Amazon can be found here or by searching the public domain. Callers must be 18 or over and have the bill payer’s permission. If you are unclear on the access call charges, then please check with your specified telephone supplier for exact details.

Telephony Regulation Links:

Customer Call complies with the regulations as laid out by Phone-paid Services Authority & Ofcom.